GNG 5130 Communication and Influence for Engineers
3 crédits
Genie general
Faculte de genie
Foundations of communication and influence in the business world. The focus will be on professional communication between engineers and customers to determine the requirements and features that can be delivered to meet what customers want, need and can afford. Topics include: eliciting complex needs and developing the cost justifications for their delivery; the main motivations people and organizations have for buying engineering products and services; techniques for questioning, listening and acting in a highly effective manner; removing anxiety from financial discussions of engineering solutions; being able to present, pitch or write compelling proposals for engineering solutions in an effective and consistent manner.
Volet:
Cours magistral
Terme proposées précédemment:
Automne
Hiver
Été
Organisé
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