MHA 6315 Quality and Performance Management in Health Care

3 units
Health Administration
Telfer School of Management
Overview of approaches and tools used for managing, evaluating, and promoting quality in health care. Emphasizes the importance of context and stakeholder engagement in quality improvement and performance management initiatives. Topics include: important key theories and concepts related to quality; patient safety measures and practices; performance management; evidence-based management; and quality improvement strategies.

Components:

Lecture

Previously Offered Terms:

Winter

Organized

66 responses

4.64

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strongly agree
73%
agree
18%
neither agree nor disagree
9%
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Clear Expectations

67 responses

4.46

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strongly agree
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agree
33%
neither agree nor disagree
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Learned a Lot

67 responses

4.51

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strongly agree
72%
agree
21%
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1%
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Fair Assessments

67 responses

4.52

/ 5

strongly agree
70%
agree
22%
neither agree nor disagree
0%
disagree
4%
strongly disagree
3%
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75%
100%