GNG 5130 Communication and Influence for Engineers
3 units
General Engineering
Faculty of Engineering
Foundations of communication and influence in the business world. The focus will be on professional communication between engineers and customers to determine the requirements and features that can be delivered to meet what customers want, need and can afford. Topics include: eliciting complex needs and developing the cost justifications for their delivery; the main motivations people and organizations have for buying engineering products and services; techniques for questioning, listening and acting in a highly effective manner; removing anxiety from financial discussions of engineering solutions; being able to present, pitch or write compelling proposals for engineering solutions in an effective and consistent manner.
Components:
Lecture
Previously Offered Terms:
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A Average (8.768)
Most Common: A (38%)
867 students
F
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B
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A+